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Some examples might be that you would like to set up some website training, have a question about how something works, or perhaps something is not working the way it should.
The priority selection helps us know how to handle your request. 99% of requests should be marked as "Normal". This means that a support ticket is created and we will typically be able to respond within a few hours. If you select "Urgent", however, this will result in our support team being sent a text alert within minutes. We will drop whatever we are doing and make sure we get on it right away.
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