We here at Mojo revel in the joys of being a Certified ROWE™, which requires that we be really intentional about collaborating on projects. That being said, we rely heavily on technology -Google+ Hangouts,GoToMeetings, and especiallySkypefor our our day-to-day interactions.
When I first started working at Mojo, my co-workers talked about "pinging" each other. ("Oh, just ping me, and we can discuss it.") I had NO clue what they were talking about!
If you're new to using Skype for business like I was, you similarly may not be familiar with how to ping (and some other basic Skype etiquette). Here are a few quick terms and tips for using this wonderful resource.
You "ping" someone on Skype by sending them the word "ping" via an instant message.
Think of it as knocking on the proverbial door to their virtual office. It's a way of asking, "Is it okay to talk now?" If the person is available, they'll respond with a "ping" back, so you know it's a good time to talk.
Changing your availability
One of my early mistakes in using Skype was to forget to change my availability (the little green checkmark between your user name and picture at the top of the screen) to Do Not Disturb if I was in a meeting. Another co-worker would inevitably try to call or IM, and I would be scrambling to make it stop while still focusing on my meeting. All that to say, don't forget to update your availability status, particularly if you're, well...not available.
Prior to working at Mojo, I (wrongly) thought that using Skype automatically meant video calling. I was thrilled to discover that I could contact people with just audio, as well. Video is obviously helpful when you need to show drawings or other visuals, but audio allowed for some days of extremely casual dress.
Skype is an awesome way to keep in touch - with co-workers, family, and friends. But make sure you use proper etiquette to make the best impression.
Are there any Skype or virtual meeting habits that you wish everyone would use? Let us know in the comments below!
Steph leads our client delivery team and is obsessed with delivering quality work, creating an efficiency machine, and mastering the tools and disciplines to achieve success for our heroes. At home, she loves listening to true crime podcasts, playing with her daughters and two pugs, and singing in a local rock band with her husband.